FAQ

How will LuckyCard service influence old (contract) users' service?

Just in positive way. New service will not worsen old clients' service quality, because LuckyCard users access internet via totally different dialup modem pools, which cover the whole city (including the Left Bank).

Are there some restrictions while using LuckyCard service?

Yes, there are. While using the LuckyCard you are provided with on-line network access (www/ftp/news). No e-mail address, personal mail domain name or homepage is provided (all these services are available while using contract dial-up access).

If I am already LuckyNet contract dial-up user, will I get access to my mailbox using LuckyCard?

Yes, you will. You can access your mailbox using any internet access available, including LuckyCard service. But to send your mail you should either use your contract dial-up access, or use SMTP-server with authentication (auth-smtp.lucky.net).

Is there some possibility to increase the speed of internet access?

Certainly! Using LuckyLink satellite technology you will get higher Internet speed. The latest information about LuckyLink is available on www.ll.net.ua.

Answers to other questions are available on LuckyNet user support page.